Support for Families

Fragile X Association of Australia offers support to families and people Australia-wide who are affected by Fragile X, and their carers.

We offer:

  • Information, referrals and support on Fragile X-associated conditions
  • Information about other support organisations which individuals, families and carers can contact.

Please note that the FXAA office and HelpLine are presently closed and will resume on 20 January 2026.

Family Support Counsellor

Our Family Support counsellor, Liz Jewell, is available to connect with people who have Fragile X-associated disorders or their carers through a variety of ways –

  • Phone
  • Skype/Zoom
  • Face to face

Liz works part-time: on Mondays, Tuesdays and Thursdays, 9:00-5:00pm.

Contact Liz by email: liz@fragilex.org.au or phone: 1300 394 636 (cost of a local call)

Please note that Liz is on leave and will return on 28 January 2026.

Helpline

Monday-Friday, 9:00 – 5:00 pm (EST)

(Not available weekends, public holidays. Closed 24 December 2025 – 20 January 2026)

For information and referrals about Fragile X-associated disorders and counselling support.

Phone: 1300 394 636 (cost of a local call)

Email: support@fragilex.org.au

Registered office:

Fragile X Association of Australia Inc

Suite 204, 20 Dale Street
BROOKVALE NSW 2100

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Support Fragile X Association of Australia

Your generous donation will help FXAA ensure people living with Fragile X are connected, included, understood and empowered. Specifically, your donation will help us maintain and deliver support and connections to the Fragile X community around Australia: 1. Counselling support 2. FXAA Helpline - available 5 days per week - 1300 394 636 3. Webinar program 4. Peer connection and referrals 5. Advocacy work – for example, our Fragile X Care | Adults & Ageing research study. This is the first Australian study on the support needs, health & wellbeing of adults with Fragile X syndrome as they age. All support is sincerely appreciated and helps us make a difference for the Fragile X community.

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